Get in touch
Contact information to help get your questions answered.
Kepro
6802 Paragon Place, Suite 440
Richmond, VA 23230
dashicons-phone Toll Free: 1-866-725-9991
dashicons-phone Fax: 1-800-261-2774
dashicons-clock M-F 8:00 am - 5:00 pm EST
(Excluding holidays: New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, and Christmas Eve or the day after Christmas to match the State Christmas Holiday Schedule).
Additional Resources
An appeal is a request for a state fair hearing before an Administrative Law Judge with the Indiana Office of Administrative Law Proceedings (OALP). You may request a state fair hearing with OALP by mail, fax, or e-mail:
Mail: Office of Administrative Law Proceedings – FSSA Hearings
402 W. Washington St., Rm E034
Indianapolis, IN 46204
Fax: 317-232-4412
Phone: 317-234-3488 or 1-866-259-3573
Email: fssa.appeals@oalp.in.gov
For assistance with members enrolled in the Healthy Indiana Plan (HIP), Hoosier Care Connect, or Hoosier Healthwise, please contact the appropriate MCE. You may access the IHCP Quick Reference Guide at https://www.in.gov/medicaid/providers/files/quick-reference.pdf