Education & Training

Links to important training and educational Materials.

Important Updates

Announcements and Updates

Updated Physical Therapy process for prior authorizations

Due to recent policy changes, Physical Therapy providers will now have 2 business days following evaluation to submit for the review.

Acentra Health is offering training sessions covering the prior authorization (PA) process for Durable Medical Equipment (DME) providers that submit PA requests for the fee-for-service (FFS) population.

Providers are encouraged to email specific issues they want to be addressed to Acentra Health at INPriorAuthIssues@acentra.com. Acentra Health will also be sending an email blast with the same information.

 

DME:

Tuesday January 14th, 2025, 10 am-11:15 am

https://events.teams.microsoft.com/event/05d693cf-1267-4d5d-a099-f86193553944@2393dc0f-4357-4a35-92b9-15c2c0f2dc43

Tuesday January 14th, 2025, 3 pm-4:15 pm

https://events.teams.microsoft.com/event/6a12de5e-5af9-481e-b283-2f0a264872f2@2393dc0f-4357-4a35-92b9-15c2c0f2dc43

Thursday January 16th, 2025, 9:30 am-10:45 am

https://events.teams.microsoft.com/event/e56c57a3-f6a6-4523-8ba2-2d8aa282056a@2393dc0f-4357-4a35-92b9-15c2c0f2dc43

Thursday January 16th, 2025, 1pm-2:15 pm

https://events.teams.microsoft.com/event/46776981-9eea-4bf7-b5f5-f1c1b46c0f87@2393dc0f-4357-4a35-92b9-15c2c0f2dc43

Learn how to register for Atrezzo

Atrezzo is a configurable, flexible, fully-integrated, web-based solution that provides the capability to manage the healthcare experience of individuals across a continuum of health care services including Utilization Review, Care Management, and Assessments.  Atrezzo’s Provider Portal is an important module of our system and is proven to alleviate the burdensome authorization request processes often required by other systems. Our portal functionality allows providers to submit requests through direct data entry into the portal and upload documents 24-hours a day, 7 days a week, with Atrezzo immediately validating acceptance of the submission and notifying the provider. Atrezzo’s rules engine and embedded workflows guide the provider through the submission.

How to Register: Registration and Login Process for New Provider Users